Introduction:  Student Code of Conduct

WWRC's Student Code of Conduct describes student rights and responsibilities, general behavior standards and expectations, and what can be expected for any violation of these standards and expectations.   Reflective of its workforce readiness/training and return-to-work mission, the Wilson Workforce and Rehabilitation Center (WWRC) reinforces the guiding values of self-control, respect, and safety in its Student Code of Conduct.    Behavior interventions and disposition of Student Code of Conduct violations are designed to be supportive and therapeutic in nature, with the goal of employment-focused rehabilitation, while ensuring a safe 'living and learning' environment for the entire campus community.

 

Student Rights and Responsibilities

  • Student Rights – as a WWRC student, YOU have the RIGHT to:
    • Be treated with dignity and respect.
    • Be oriented to campus and area-specific/program expectations for actions and behaviors and know what may happen if these expectations are not met.
    • Determine your own actions and behaviors as long as they are consistent with your rehabilitation plan and do not violate public law, facility rules, and the rights of others.
    • Have social, religious, and personal relationships with other WWRC students, as long as rules of the facility are observed.
    • Be told about services, changes, or decisions made regarding your program.
    • Receive an answer when you ask for services and a reason if services are denied or not received.
    • Talk with your Rehabilitation Counselor and Rehabilitation Team about your program on a regular basis and request a team meeting through your assigned Rehabilitation Counselor if you feel that your needs are not being met.
    • Have someone pay attention if you make a complaint, without fear of retaliation. 
    • Be told, in writing, of any reasons for a program change and/or an early program termination/campus discharge and how to appeal the decision.
    • Be treated fairly in any appeal process and remain on campus during consideration of disciplinary violations unless there is a clear and present danger to self and/or others. 
    • See your WWRC bills and records (if they are not restricted by law).
    • Get medical care if needed, and have a qualified medical professional tell you about any medical issues and what to expect if you turn down recommended medical care.
    • Leave campus unless prohibited by a guardianship or other legal action.
    • Be free from discrimination on the basis of race, creed, disability, color, sex, religion, national origin, sexual orientation or age.
    • Be free from violence, abuse, force, the threat of force, entrapment, coercion, sexual harassment and intimidation.
    • Have protection from disclosure of personal records to unauthorized persons – No information will be released without written consent by you or your authorized agent, as determined by law.

 

  • Student Responsibilities – as a  WWRC student, YOU have the RESPONSIBILITY to:
    • Respect the rights and privacy of others.
    • Treat others the way you would like to be treated.
    • Comply with your rehabilitation program, including any defined medical treatment plan and medication management.
    • Follow program and area-specific rules.
    • Cooperate with WWRC staff and your home counselor.
    • Voice any issues or concerns to your assigned Rehabilitation Counselor and let a member of your rehabilitation team know when you have an appointment you cannot keep. 
    • Tell your assigned Rehabilitation Counselor of financial benefits that may be available from other programs or resources and/or if your benefits change.
    • Report a crime to the WWRC Police, if you believe you have been the victim of harassment, sexual assault, or any other crime.   You may also notify any WWRC staff member who will then assist you in notifying the police and/or other appropriate support staff.  

 

Student Behavior Standards and Expectations

 

WWRC students are expected to comply with campus behavior standards and expectations to maintain enrollment and program status.  These standards and expectations are general in nature and apply to all students, both residential and day, regardless of program enrollment or residential area.    See your assigned Rehabilitation Counselor or Medical Case Manager for questions.  

In addition to these general standards and expectations, there may be additional and/or more restrictive area-specific standards and expectations based on program or industry requirements.    Area-specific standards and expectations, if applicable, will be covered during orientation.  See Program staff for any questions about area-specific standards and expectations.

Below are descriptors of general campus behavior standards and expectations which may include, but are not limited to:

 

  • Student Identification

For safety purposes, it is important that staff, students, and visitors can be recognized safely and easily.    You are expected to wear a photo ID tag at all times when on campus.  The photo ID tag is expected to be visible in the area between the shoulder and waist at all times.  If you lose your photo ID or need a replacement, you are expected to obtain a new one from the WWRC Admissions Office within one business day.    If on a weekend or during non-business hours, you are expected to contact a dorm staff member who will provide you a temporary nametag until the Admissions Office opens on the next business day. 

The wearing of a facemask, full-face paint, or any other disguise is prohibited as it obstructs identification.  Exceptions are granted for special events sponsored on campus through the Recreation Hall and Residential Program.

 

  • SARA Alerts and Participation in Emergency Action Plan Drills

The Situational Awareness and Response Assistant (SARA) System is an alert system that notifies you when there is an emergency on campus.   You can receive information directly through your cell phone voice or text messages.   Using this system is not a requirement, but something you may choose to participate in.   You may remove your name from the SARA system at any time.  Your name will be removed from the SARA system after you have completed your program or graduated from WWRC. 

WWRC holds emergency and fire drills on a routine basis.   As a safety measure and to prepare you for a real emergency, you are expected to participate in any planned Emergency Action Plan Drills on campus.   When you hear an alarm or receive a SARA alert, you are expected to follow WWRC emergency procedures and follow staff member directions. 

 

  • Medication Management

 It is your responsibility to take all medications as prescribed by your doctor and to have an adequate supply of medications available at all times throughout your program. Student Health or your WWRC Rehabilitation Counselor can assist you if you have questions about medication management or supply. 

 

You may be asked to leave campus if you are not taking medications as prescribed.

 

The following expectations apply:

      • Medications may be kept in your room if you are able to take medications as prescribed without reminders, AND if you are able to manage medication refills and prescriptions without assistance. 
      • WWRC medical areas can administer your medications and provide education if assistance is needed.
      • If nursing assists with your medication, it is your responsibility to come to the designated WWRC medical area during scheduled times to obtain the medication. 
      • You must have a plan in place to refill medications or to obtain prescriptions from your home doctor. Transfer to a local pharmacy is recommended if you will be here longer than 30 days.
      • Prescription refills at most local pharmacies (Walmart, CVS, Rite Aid) will require that you are independent with managing medication pick-up and with using Center or area transportation.
      • Mailing of medication is unreliable and is strongly discouraged. We do not receive mail on weekends or state and federal holidays – delays in receiving medications on time is common.
      • Any cost related to medication is your responsibility and follows Agency policy. Please make sure that cash or a credit card is available if cash payment or copays are required.
      • Prior to departing the center for leave or discharge, you must notify Student Health that you will be off campus and pick up any medications stored there.
      • Upon returning from leave, you must return medications to Student Health as soon as you return.
         
  • Personal Transportation

     If you use personal transportation on campus, you are expected to follow the rules:
     
      • Automobiles – Having an automobile on campus is a privilege and a responsibility.  Your automobile must be parked in Lot E or F (located adjacent to the Chapel).   If you need accessible parking, you may park in any area of the Center with the appropriate placard or vehicle registration.   You are responsible for the people in your vehicle at all times.  You are expected to maintain compliance with all Virginia road and vehicle laws.  Virginia law requires proof of insurance, current vehicle inspection, valid driver's license, and seat belt use.   If you are involved in a vehicle accident on campus, you are expected to leave the vehicle where it is (unless doing so would put you or others at great risk) and contact the WWRC Police Department immediately.  
      • Bicycles – If you bring a bicycle to the Center, you are expected to bring your own lock and helmet.  You may store your bike on the bike rack located in Parking Lot F.   Bicycles are prohibited in dorm rooms.   It is unsafe to ride your bicycle on sidewalks or walkways as this presents a danger to others.  

  • Use of the WWRC/BRITE Transit System

If you use the WWRC or BRITE transit system, you are expected to demonstrate safe ride practices and observe all posted rules.  Drivers reserve the right to refuse service to anyone not following rules or whose behavior is unsafe.  When using the WWRC transit system, WWRC Drivers act as student supervisors.  

    • Wait for the bus in designated areas only.
    • If no seat is available, grip one of the bars and hold tightly to avoid falling if the bus comes to an unexpected or sudden stop.
    • If you use a wheelchair or other mobility device, you must be properly secured.
    • Allow a few minutes for delays in scheduled arrival times, as traffic is unpredictable.
    • Please have EXACT fare or your WWRC ID ready when you board, drivers DO NOT carry change.
    • In case of inclement weather, routes will operate if possible. However, it may not be possible to operate the routes on schedule. Please be patient and listen to local radio for additional information, or call the customer service telephone number.
    • Note bus stops that are "Call", and telephone to request service when using these stops.
    • Riders choosing to transport a bicycle can secure it on the rack in front of the bus before boarding.  All buses and trolleys are equipped with bike racks
    • Smoking, profanity, eating and drinking, or food in open containers are prohibited on buses.  Violators will be asked to exit the bus and may be subject to legal action.
    • NO animals, except service animals, permitted on buses.
    • NO standing in front of white or yellow line or in stairwells.
    • Shirts and shoes are required for all passengers.
    • Carry-on items (groceries, laundry, packages, etc.) are limited to what passengers can bring on and take off the bus by themselves in one trip.
    • When using cell phones, please be considerate.  Speak quietly when conversing with other passengers or when using a cell phone.
    • Headphones are required for portable music and gaming devices.  Volume must not disrupt or distract the driver or fellow passengers.
    • No alcohol may be transported from an off-campus site back to the Center.
    • Avoid distractions to the driver.
    • Avoid excessive displays of affection.
    • Avoid inappropriate or offensive interactions or gestures with other motorists and/or pedestrians.
    • Avoid horseplay.
    • YOU are responsible to clean any trash and report any messes to the driver. 

Remember, you are representing WWRC when you leave campus and your behavior is a reflection of the Center. 

 

  • Leaving Campus
     
    All students living on campus must sign out when exiting campus and sign in upon return.  When leaving overnight, you are expected to turn in your keys and WWRC ID tag to a dorm staff before you leave.  Sign-out stations are located in both dorms and Rothrock Hall.  These rules are in place for safety reasons.  In the event of an emergency, WWRC staff must be able to account for all persons on campus.  You may be asked to obtain a pass from your assigned Rehabilitation Counselor prior to leaving campus if your Rehabilitation Team decides this is necessary for you to safely navigate and make appropriate decisions while off campus. 

When walking off campus, observe traffic and safety rules.  Stay on the right side of the roadway and use marked pathways, where available, to avoid traffic obstruction.  For pedestrian travel crossing Route 250, be aware of the "Right on Red" law and traffic exiting the campus complex turning right onto Route 250.  

 

  • Respecting Off-Limit Areas

You are expected to respect off-limit areas for your own safety.  These areas include (but are not limited to):

    • Physical Plant Facilities and Marked Areas
    • Switzer Building (unless you have an immediate family member staying in the Switzer Building and you have prior authorized permission from your assigned Rehabilitation Counselor)
    • Transitional Cottages (unless you have authorized permission to be in the area)
    • Valley Vocational Technical Center and Augusta County School property
    • Wooded areas that are not clearly marked as part of the TRAILS project.

 

  • Relationships
    • Workplace Interactions/Harassment – You are expected to treat peers and staff with respect.   It is not acceptable to discriminate or make negative comments to another person based on race, color, national origin, age, sex, religion, disability, marital status, pregnancy or gender preference.  It is not acceptable to use sexually inappropriate language or sexually oriented communication in which others do not wish to be involved.  If a person's conversation or behavior is offensive or makes you uncomfortable, please talk with your assigned Rehabilitation Counselor or other staff member.
    • Tolerance, Diversity, and Settling Differences – WWRC serves people from different locations, different cultural and religious backgrounds, and with different disabilities.  Therefore, you will have contact with people whose likes, dislikes, and values may be different from yours.  If another person's behavior is annoying or offensive to you, and you are unable to resolve it in a manner that is satisfactory to all involved, bring your concern to the attention of your assigned Rehabilitation Counselor or other staff member to discuss options that may help resolve the issue.
    • Peer Relationships – Please remember that we have families, visitors and others on our campus every day.  Your behaviors should reflect respect for self and others.  Displays of intimate affection should remain a private interaction and should not be shared in public.  Please contact your assigned Rehabilitation Counselor or other staff member with any problems before they get out of hand.  Verbal and/or physical threats will be investigated by the WWRC Police Department. 

 

  • Campus Residence Visitation
    • Carter Ashley Hall
      • Opposite sex (co-ed) visitation is not allowed.  WWRC clients living on Carter Ashley Hall cannot visit opposite sex clients on either Carter Ashley or Barnett residence halls.
      • Curfew is 11:00 p.m. Sunday through Thursday nights.  All clients are to be in their assigned rooms and/or suites by 11:00 p.m.  There is no curfew on Friday and Saturday nights.   Roommates/suitemates are expected to work together if issues/conflict arises about other clients visiting their room.  Suite mentors and/or dorm staff should be notified to help with resolving issues/conflict if clients need assistance.
    • Barnett Hall
      • Opposite sex (co-ed) visitation is allowed with the door open, lights on, and feet on the floor.  WWRC clients living on Barnett Hall cannot visit opposite sex clients on Carter Ashley Hall.  Clients on Carter Ashley Hall cannot visit clients on Barnett Hall.  
      • Curfew is 1:00 a.m. Sunday through Thursday nights.  All clients are to be in their assigned rooms and/or suites by 1:00 a.m.  There is no curfew on Friday and Saturday nights.   Roommates/suitemates are expected to work together if issues/conflict arises about other clients visiting their room.  Suite mentors and/or dorm staff should be notified to help with resolving issues/conflict if clients need assistance.
    • Rothrock Hall
      • Visitors and dorm students must sign in and out at the Rothrock Hall Nurse's station in a timely manner.  Families are welcome to visit at any time that it does not interfere with your program.
      • Coed visitation may take place from 12 noon until 9 p.m. with the door and curtain open, and the lights on. Any visitor must have permission from the charge nurse to visit in your room.
      • Dorm student visitation with Rothrock Hall clients in their rooms is from 12 noon to 9:00 p.m.
      • The nurse in charge may need to discontinue any visit that interferes with privacy, treatments, or unit routine. 
      • Roommates may request that a visitor leave their respective assigned room at any time.
      • Visitation in the Rothrock Hall Lounge and on Rothrock Hall ends at 10:00 p.m.  All doors to the medical unit are locked after 10:30 p.m., and require a swipe card to enter the building.
    • Cottage Residence
      • Visitors of the opposite sex are NOT allowed in the WWRC cottages.  This includes students and visits from friends in the community.
      • No overnight guests will be allowed.  Visitors must leave the cottage by 11:00 p.m.  You may participate in all activities that were offered to you prior to moving to the cottage.
    • Off Campus Visitors – You may have off campus visitors (including family members, friends, and former students who have permission to be on campus) after class and on the weekends as long as visits do not interfere with your program and as long as they are not on the posted "No Trespass List".   Visitors are expected to leave WWRC no later than 10 p.m.  All visitors must sign in with the receptionist at the Admissions Desk or with a staff member in designated areas during the evening, weekend, and other non-business hours.   You are expected to check in with a dorm staff member when a family member is going to your room.   Remember to respect your suitemates' right to privacy. 
    •  Day Students
      • Day students are permitted to access campus activities and services
      • Day students must exit campus by 10 PM (may be modified by Rehabilitation Team or administrative decision)
      • Day students are not permitted in any residential student room, but may access any common area on campus such as the Recreation Hall and Dorm Lobby.

 

  • On Campus Work Opportunities

 If you are fully enrolled in a vocational training program, are in good standing, and are making satisfactory progress in your program, you may be eligible to apply for a paid campus work opportunity such as in the recreation hall, snack bar, or media center.  Your Rehabilitation Counselor is available to assist you, as needed.

If you are hired for an on campus work opportunity, you are expected to follow these guidelines to maintain employment:

      • demonstrate self-control;
      • respect the rights of others and property;
      • conduct him or herself in a safe manner; and,
      • meet area specific expectations.  

         
  • Personal Appearance

Your appearance is an introduction to who you are and is what others will remember about you.   All clothing should be clean, neat, and appropriate to the setting you are in.  For example, in your evaluation and learning areas, your clothing should reflect what is appropriate in the work world for that area.  In therapy areas, your clothing should be appropriate for the type of evaluation and/or treatment you are receiving.    In residential settings, clothing standards and expectations are typically more relaxed.  Clothing standards and expectations for each program area will be discussed during orientation.  If you have any questions, ask a staff member who will help you understand what is appropriate clothing for their specific area. 

 

You are responsible for maintaining personal grooming and hygiene standards appropriate for daily interactions in work and community settings.   If you are asked by a staff member to change your clothes for a specific reason, you are expected to cooperate with the request.   

Clothing that is not acceptable includes (but is not limited to):

    • Clothing that allows personal body parts to be uncovered, such as pants that hang below the waist, shirts that expose the stomach or breast area, and shorts that expose private body areas.   Shorts are not allowed in classroom areas, but may be worn in the residential environment during evening hours and on the weekends.
    • Hats, shirts, and other articles of clothing with obscene, vulgar, or offensive language and/or graphics with messages related to gangs.  

 Performing tattooing, piercing, scarring, or body modification of any kind on another student is prohibited.

  • Cell Phone Use

Cell phones are expected to remain on vibrate during classes, therapies, and appointments.  It is up to the instructor, therapist, or other staff member to determine if cell phone usage is to be allowed on an as needed basis such as to conduct business related to class/appointment goals. 

Be mindful of others around you when speaking on your phone in public use areas.  The expectation is that your call/voice volume is in a quiet, conversational tone so as not to be disruptive to others. 

 

  • Tobacco Product Use   

Tobacco products include those that produce smoke such as cigars and cigarettes, as well as those that do not produce smoke such as snuff, chewing tobacco, e-cigarettes, and vaping devices.    The use of any tobacco product by a person UNDER the age of 18 is illegal.

 

  • If you use tobacco products that produce smoke, you must use designated smoking areas.   Smoking is not allowed in any building on campus.  You are expected to be considerate and courteous of others in the WWRC community and to leave the smoking locations free of cigarette butts and other trash materials, disposing of products in designated receptacles. Spitting on sidewalks is not permitted.  Chewing tobacco by-products must be kept in a container that can be sealed when not in use and kept, used, and disposed of in a sanitary manner.  All students, staff and visitors are expected to share the responsibility of keeping the campus clean, attractive and litter free.
  • Electronic Nicotine Delivery Systems: These devices are prohibited inside any building at WWRC. While these devices must be used outdoors they are not restricted to designated smoking areas.

 

  • Walkie-Talkie and Emergency/Police/Fire/Weather Scanner Use

If you have a Walkie-Talkie or an Emergency/Police/Fire/Weather Scanner, you are expected to use the item in a manner that does not interfere with WWRC Police or staff communications.   If there is a compliance issue, you are expected to understand it may result in the loss of the privilege to have the item on campus. 

 

  • Contraband and Compliance with Search/Seizure Policies and Procedures

Contraband means any item that may be considered dangerous.  Dangerous means any item that is not safe.  Contraband is not allowed on campus.     Examples of contraband include (but are not limited to):

    • Firearms (real or look-alike)
    • Ammunition
    • Weapons
    • Knives
      • Explosives or fireworks
    • Candles, incense, or flammable fuels
    • Gang or drug paraphernalia
    • Alcohol
    • Unauthorized prescription drugs
    • Drugs, including 'look-alike' drugs
    • Items with exposed heating elements which may produce heat, smoke, or hazardous fumes

 

If you have any of these items in your possession (room or car), you should turn the item in to a WWRC staff member.    An amnesty period of no more than one week (7 days) is granted for new students to turn in contraband items without consequences.  Items that are not determined illegal may be retrieved from the WWRC Police Department and taken home at any point.   Items not retrieved within one year may be destroyed.

 

If WWRC staff members have reasonable cause to believe that you have contraband on campus, they may request permission to search you, your personal belongings, and your vehicle if you have one and if necessary to the investigation.    You are expected to cooperate during a search.  A WWRC Police Officer will conduct the search, and may be accompanied by a Residential staff member, counselor, or a supervisor. 

 

Dorm rooms are residential environments.  Due to the absence of safety and environmental controls designed to eliminate risks and reduce hazards, shop/lab work is not allowed in a residential setting at any time.

 

  • Safety and Security

 

You are expected to follow safety and security requirements presented in this Handbook and reviewed in New Student Orientation. Willful and/or repeated failure to do so will result in review by the Conduct Review Board and may result in sanctions outlined in the Code of Conduct.

 

  • Making a Complaint

WWRC is committed to providing you with a supportive and caring, living and learning environment in which you have rights and responsibilities as a student.  We understand that, from time to time while you are on campus, you may have a concern or issue.  Many concerns and issues are due to misunderstandings and are quickly resolved by talking with the person concerned or the person's supervisor, if it is a staff member.  However, if or you are uncomfortable doing this, you may wish to register a more formal complaint for administrative review.  Regardless, we want you to feel comfortable letting us know if you have a concern.  It is expected that you will provide details that will assist WWRC staff in helping you resolve the issue to your satisfaction.   Any complaint that is determined to be frivolous or made to intentionally harm, embarrass, or hurt someone in any way may be subject to disciplinary action through the Conduct Review Board process described in more detail in the next section of this Student Code of Conduct.  WWRC will respect your privacy and confidentiality to the extent possible.   If you have questions, please contact Mike Kelley, WWRC Dean of Students. 

 

If you are fully enrolled in a vocational training program and are otherwise unable to resolve your concern, you have the right to contact the Council on Occupational Education, an independent postsecondary accreditation body:

AddressCouncil on Occupational Education (COE)
7840 Roswell Road 
Building 300, Suite 325
Atlanta, GA 30350
Phone800-917-2081 (Toll Free) or 770-396-3898
FAX770-396-3790

 

If you receive Durable Medical Equipment (DME) as part of your WWRC program of services and are otherwise unable to resolve your concern, you have the right to contact the Accreditation Commission for Health Care, Inc., under ACHC policies and standards:

 

AddressAccreditation Commission for Health Care, Inc.
4700 Falls of Neuse Road, Suite 280
Raleigh, NC . 27609
Emailcustomerservice @ achc.org
Phone919-785-1214
FAX919-785-3011

 

Sanctions for Behavior Violations

 

Given WWRC's mission and target population, it is reasonable to expect that WWRC students will present behaviors that periodically require intervention, remediation, and/or more restrictive consequences as part of their rehabilitation experience.  Family members and funding sources expect WWRC to provide a safe campus where behavior standards are monitored and exceptions are addressed.  WWRC believes that proactive behavior education and intervention, with support from law enforcement, as needed, provide the foundation for a safe and stable 'living and learning environment'.   

 

The process by which sanctions are defined vary by such factors as type of behavior violation, patterns of behavior over time, level of risk to environmental stability, and legal parameters.    Sometimes a student will openly break rules, be disruptive, or oppose staff.  When this action becomes a repeated pattern of behavior, the student's assigned Rehabilitation Team may meet to determine what happens or you may be required to meet with the WWRC Conduct Review Board.  Some behaviors may result in program interruption/suspension, immediate termination and/or arrest through Conduct Review Board or Law Enforcement Interventions.

 

In addition to possession of illegal contraband, there are some behaviors which are considered 'Zero Tolerance' in the WWRC campus community and may result in immediate dismissal, with possible legal charges and arrest through the WWRC Police Department.  The immediate dismissal may result in a WWRC Discharge or may be followed by a meeting with the WWRC Conduct Review Board through phone.   These behaviors include:

    • Violence
    • Firearms
    • Assault and Battery
    • Instrumental Aggression
    • Predatory Behavior
    • Arson
    • Drug Distribution
    • Felony possession of illegal substances
    • Contributing to the delinquency of a minor
    • Public Indecency
    • Bullying/Intimidation
    • Gang Participation
    • Felony and Certain Misdemeanors
    • Embezzlement

If you fail to take your medications as prescribed, or try to harm yourself or others and your behavior is not controllable OR requires constant monitoring to assure the safety of yourself or others, you may receive an immediate dismissal from campus and/or be scheduled to meet with the WWRC Conduct Review Board.    

The WWRC Conduct Review Board meets on a scheduled weekly basis.  If you are scheduled to meet with the Conduct Review Board, your WWRC Rehabilitation Counselor will meet with you ahead of time to review the process and serve as your advocate.  Your DRS Counselor in your home community is also available to serve as your advocate and will be invited to participate.  You will be given the opportunity to tell your side of the story and answer any questions the Review Board may have.   The Conduct Review Board will tell you their decision at the conclusion of the meeting.   If you do not appear at the scheduled day/time, the Conduct Review Board will meet and determine a decision based on available information.  Actions the Conduct Review may take include:

    • No Action Taken
    • Referral back to the Rehab Team
    • Disciplinary Warning
    • Disciplinary Probation, Suspension, or Discharge
    • Residential Discharge
    • Restitution for Damages
    • Modification of Privileges

 

Student Appeal Procedures

 

If you do not agree with a decision made about a documented behavior issue, or a related Rehabilitation Team or Disciplinary Review Board action, you have the right to an appeal.   To make an appeal, talk to your assigned WWRC Rehabilitation Counselor who will help set up a meeting with a supervisor to discuss your concerns.   You will have the opportunity to tell your side of the story and ask for a change in the decision made.    You have the right to receive this decision in writing.  

 

If you still do not agree with the supervisor's decision, you have the right to ask for an Administrative Review with the WWRC Deputy Director, or designee.  You will again tell your side of the story and ask for a change in the decision made.    You will receive a decision in writing.   

 

If you receive a Disciplinary Discharge as a result of a serious behavior, you will automatically be given the right to a first level appeal with the WWRC Rehabilitation Counselor Division Director and the WWRC Residential Services Division Director.    If you do not agree with their decision, you may request a second level appeal through the WWRC Deputy Director. 

 

At any time, you may request a hearing or mediation through the disAbility Law Center of Virginia:

1512 Willow Lawn Drive

Suite 100

Richmond, Virginia 23230

1-800-552-3962